GLOBAL BREAKDOWN RESPONSE
When gearbox failures occur, your plant or parts of your plant are shut down.
Without spares to repair, your disposition is likely to go from bad to disastrous. With no plan prepared, costly hours of downtime will ensue. Fully knowledgeable that your local machine shop is not adequately equipped or specialized in handling such, what are you supposed to do in this situation?
Well, clients scramble to find prints, which can take nearly a day or two, only to find that there isn’t enough information on the drawings to be able to reproduce your broken piece. The client now makes all efforts to contact the manufacturer only to find out later they no longer exist or, with luck, are able to find the parts, despite the lead times being 6-8 months away.
This is a daily occurrence in the industry, and this situation can easily be avoided only by contacting Euro Gear 24/7 global support immediately. The process of contacting Euro Gear Industries is simple and effective; with our experience comes proper planning!
Common Scenario:
WHEN BREAKDOWN OCCURS: Clients or New clients from around the world contact Euro Gear Industries via our 24/7 emergency phone line +1 866-702-3126 or info@eurogearinc.com . Your calls are directed to an engineer nearest you or principal of the company, assuring your situation begins in the right hands. Our staff will then proceed to gather your detailed information.


OPTION (A) CLIENTS WHO HAVE THE INFORMATION:
We can produce a sketch immediately and return it to the client for approval. Following the approval and depending on the size of the gear, gears can be machined, hobbed, heat-treated, ground, and returned within the span of 1-2 weeks.
Scenario based on a 18-30” gear
OPTION (B) CLIENTS NOT HAVING ANY INFORMATION:
Don’t panic. More than half of our calls to our emergency call department are from clients & new clients not possessing any information on their broken gear or gearbox. We are experienced in dealing with this matter. Here is an example of the best-and proven-scenario.
Scenario Based on a multiple stage Gearbox:
OUR CAPABILITIES
We manufacture and repair high-quality, complex, custom-engineered gears, precision gears, gearbox assemblies, and sub-assemblies for some of the most demanding markets around the world, including:
We understand that we deal with some of the high-demand market segments that require the fastest response in order to minimize downtime costs. Our experience in those market segments has enabled us to adapt our processes, increase our efficiency, and grow our expertise to serve our customers in a better, more robust way.


